• Rob

REM Puck: July

tldr; The good news – every single REM Puck pre-order will receive a FREE REM Music Bear.


As most of you know I was expecting a shipment of REM Pucks after all the COVID-19 delays.

First, the shipment was delayed because the wrong zip code was used and the package ended up in Dubuque, not Des Moines. After a couple of days going back and forth with FedEx the package was safely delivered.


Upon opening it I was delightfully surprised to see the REM pucks packaged away in white boxes. I opened them up and to my surprise they were all white….not charcoal. Well, I figured I would have to dye them all. Not the end of the world.


Next, I noticed the on/ off slider was not accessible outside the enclosure. We’ll how are you supposed to turn it on or off? This fix came to me and I 3D printed up some extenders to slide over the slider. Again, not the end of the world.


Next, I want to make sure they each work so I go to put in batteries. However, The battery does not fit. This one is a deal breaker. I cannot open the hole more to make the battery fit.


Taking these and a few other observations to a meeting with the manufacturer. The outcome is a new enclosure is being designed and the slider switch will have a longer toggle. The battery will fit, the enclosure will be charcoal.


I am sorry to let so many of you down but, I cannot in good conscience sell sub-par products. I would rather wait 3 weeks and give you a product you are proud to own.


The good news – every single REM Puck pre-order will receive a FREE REM Music Bear.

*styles may vary, one per order

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