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Return & Refund Policy

Thanks for shopping at GhostGearTech.com. If you are not entirely satisfied with your purchase, we're here to help.

 

Warranty

We have a limited lifetime warranty on all our products. Limited lifetime warranty is a warranty against manufacturer defects, not normal wear and tear. It is for the lifetime of the part.

Shipping

Shipping costs are nonrefundable.

Pre-Orders/ Pre-Buys

A pre-order is the act of purchasing a product that has not yet been released or produced. A pre-order usually has the price reduced or is offered alongside a promotion or item. At the time of the order, the product has not been produced, the customer expects a delay in receiving the product.

Refunds

Because our devices are hand made we do not offer refunds for any reason. We offer a limited lifetime warranty. We will fix or replaced as needed.

Purchase Agreement

By purchasing from Ghost Gear, LLC you agree to all the Terms and Services. You agree that placing an order authorizes us to debit your credit card or PayPal account for the amount of the transaction plus any fees. You agree that returns, refunds and cancellations are not permitted. You agree that custom built items are made to order, thus take up to 8 weeks to build. You agree that Pre-Orders may take up to 12 weeks to fulfill and cancellations or refunds are not permitted. You agree that you are responsible for the use of your credit card or PayPal account and will not dispute any payment or fee with your credit card company, bank or PayPal. If a dispute is opened you agree to a $100 service fee.